FAQs

Q - What type of wax do you use in your candle?

A - We chose Soy wax for our candles and wax melts for many reasons. Soy wax is non-toxic, renewable, and all natural , so you don't breath in the harmful vapors, chemicals that paraffin wax produces. Another benefit Soy provides is it smells great when mixed with a good fragrance. Soy wax burns more cleanly and for a longer period of time.

Q - What kind of fragrances do you use?

A - We use premium, fragrance oils with a hint of essential oils in our products. All our products have a higher percentage of fragrance oils that the wax can hold. It may seem overpowering on the first sniff but as you burn, the scent will flow evenly. All our fragrances are clean and phthalate free. 

 

Q - Do you use cotton wick or wood wicks?

A - Currently we are using lead-free, slow burning cotton wicks. 

 

Q - How do I ensure a perfect burn?

A - Please check out our Candle Care tips 

Q - Why are there wet spots on my candle? Will the wet spots affect the candle?

A - Soy wax tend to release natural oils as it cures - this is completely natural. You can take a clean tissue/paper towel and wipe it off before burning your candle. You will see no difference in the candle burning at all. It is a good way to tell if a candle is really made with pure, all-natural soy wax.

Q - What is the white frosting on my candle?

A - Soy wax will frost with temperature and moisture changes, or as the candle gets old. This has no effect on the candle performance or the fragrance load when burned.  

Q - Why do I need to trim the wicks? 

A - Trimming the wick is very important because this ensures that the candle flame doesn't get too high. Also the candle is not burning at a high temperature. Always burn your candle until the perimeter of your container on your first burn. This will help to get an even pool and prevent tunneling.